Tuesday, October 11, 2011

Seasonal Help Means Holidays in Full Swing at Salem’s Harbor Sweets

By Rachael Bailey
Gordon College News Service
Oct. 3, 2011 

(This story appeared October 6, 2011, in the Boston Globe, Salem site, October 10, 2011, in the print and online editions of The Gloucester Times, and October 12, 2011, in the print and online editions of The Salem News.) 

SALEM, Mass.—Chocolate, October, and Salem, Massachusetts, might bring to mind Halloween for most. But for Harbor Sweets Handmade Chocolates of Salem, this time of year doesn’t mean trick or treats but planning for winter holidays.

That’s good news when jobs can be tough to find. During the shop’s peak production from October through December, nearly 100 employees will fill the red brick building on Leavitt Street in Salem as they prepare thousands of decadent chocolates for the holiday season. During the rest of the year, the company employs around 20 workers.

“Harbor Sweets is not the first chocolate one thinks about at Halloween,” said Billie Phillips, vice president of marketing. “It’s a gift item, so it’s a little different.”

The company began in 1973 when Marblehead, Massachusetts, resident Ben Strohecker produced the candy in his basement. Harbor Sweets now inhabits 25,000 square feet in the same location Strohecker moved to from his basement. Long-time employee, Phyllis LeBlanc bought the company after 23 years of working there. She has since been CEO and owner of Harbor Sweets.

Harbor Sweets is one of many businesses in Salem that rely heavily on seasonal help.

“All of the attractions and October-related businesses need extra help during the busy season,” said Ben Bouchard, assistant director at the Salem Chamber of Commerce. “It’s not just the Halloween-themed businesses. Retailers need extra cashiers, so it’s really across the board.”

For Halloween or not, the month of October is the busiest time for retailers, hotels and restaurants on Boston’s North Shore. “For us we look at it as Salem has an extra season—spring, summer, winter, fall, and October,” said Bouchard.

Businesses like Harbor Sweets have their own reason for success even in difficult economic times. “We do a really good job of monitoring what’s happening,” said Phillips about the recession.  Which is why she also says October is a great time for tourists to come and see the handmade chocolates in production.



“There is a tremendous amount of planning that goes into being able to fill the orders that we get for the (December) holiday season,” said Phillips. “We have a catalogue produced in the fall and once that is in the mail, that’s it. We’re out of the gate.”

The company’s largest channel of distribution is through mail orders, most of which come from corporate offices that give to clients. These make up about half of the sales for the year. Harbor Sweets’ wholesale channel—selling to other shops and gourmet stores—extends throughout New England and in a total of 20 states. But 15 percent of its business is done at the retail shop in Salem.

Among the 100 employees during holiday preparation, a core group comes back every season. “These employees are very well-versed in Harbor Sweets,” said Phillips. The number of new hires during the months of October through December is dependent on the seasonal group that returns, said Phillips.

For long-time employee of 28 years, Eileen Shambaugh, the ever-popular “sweet sloops” are the key to business year-round. The sailboat-shaped almond butter crunch with white chocolate, dark chocolate, and pecan coating, are the top-sellers at Harbor Sweets.

“I’ve had many people come in saying they never eat chocolate and they don’t like chocolate,” said Shambaugh. “I get them to try a sloop. Then they buy a bag.”

According to Phillips, during this chaotic time of production when it feels like “things might crack,” they maintain their momentum and fulfill holiday orders. She credits the group of people at Harbor Sweets for the upkeep of the young business and has confidence in the company’s success every holiday season.

“We really work like a team,” said Phillips. “And I don’t say that loosely. Everybody is so committed to making sure that we don’t disappoint a customer.”

 

52 comments:


  1. Over the connected with Earth Struggle A couple Ebel begun creation wristwatches with the British isles Regal Fresh air Power. Subsequently with 19 58 cartier replica uk being unfaithful this grand son connected with proprietors Alice in addition to Eugene Blum, Pierre-Alain Blum evolved into with fundamental component of Ebels foreseeable future in addition to extended this Ebel history connected with providing very good wristwatches connected with typical pattern craftmanship. Pierre-Alain served Ebel pull through over the topsy turvy period of this later 19 1960s in addition to 19 1970's as soon as the employment of quartz ravenscroft with check out activities evolved into a pretty much over night marketplace typical. The tip on the 20 th centuries discovered besides this formation connected with completely new types replica rolex watches although a feat not to ever eliminate the hyperlink while using the typical skill pattern of which originally manufactured Ebel this destroyed on the check out doing earth. Exhibiting the coffee quality in addition to worth that can be found in Switzerland pieces, Baume & Mercier have established some sort of name of which sites the item on the top of the directory this oceans ideal wristwatches. Started off because of the Baume spouse and children with 17 forty, this company easily evolved into regarded intended for desigining a brand some sort of connected with excellent jean pocket wristwatches. With 19 14, jewel dealer in addition to watchmaker John Mercier attained William Baume with Geneva, Europe. Of which fateful assembly concluded in this formation connected with cartier replica uk this Baume & Mercier with 19 17 along with the secret headquarters seemed to be recognized with Geneva. By then this desire intended for specific pieces shifted on the regular jean pocket check out towards wristwatch in addition to Baume & Mercier easily evolved into some sort of power out there, receiving various important honors intended for reliability in addition to perfection.

    ReplyDelete
  2. What a great post, thanks to the author! If you are interested in coursework help check the website!

    ReplyDelete
    Replies
    1. Admiring the time and effort you put into your blog and detailed information you offer!..
      قالب پروفیل آلومینیوم

      Delete
  3. The company largest channel of distribution is through mail orders most of which come from corporate offices that give to client for the upkeep of the young business and has confidence in the company’s success every holiday season.Thanks for sharing information its nice post!.

    Regards
    Iosh ms course training in chennai
    safety training institute in Chennai
    safety institute Chennai
    nebosh course in chennai
    nebosh courses in chennai

    ReplyDelete
  4. WIZTECH Automation, Anna Nagar, Chennai, has earned reputation offering the best automation training in Chennai in the field of industrial automation. Flexible timings, hands-on-experience, 100% practical. The candidates are given enhanced job oriented practical training in all major brands of PLCs (AB, Keyence, ABB, GE-FANUC, OMRON, DELTA, SIEMENS, MITSUBISHI, SCHNEIDER, and MESSUNG)

    PLC training in chennai
    Automation training in chennai
    Best plc training in chennai
    PLC SCADA training in chennai
    Process automation training in chennai
    Final year eee projects in chennai
    VLSI training in chennai

    ReplyDelete
  5. Embedded system training: Wiztech Automation Provides Excellent training in embedded system training in Chennai - IEEE Projects - Mechanical projects in Chennai Wiztech provide 100% practical training, Individual focus, Free Accommodation, Placement for top companies. The study also includes standard microcontrollers such as Intel 8051, PIC, AVR, ARM, ARMCotex, Arduino etc.

    Embedded system training in chennai
    Embedded Course training in chennai
    Matlab training in chennai
    Android training in chennai
    LabVIEW training in chennai
    Arduino training in chennai
    Robotics training in chennai
    Oracle training in chennai
    Final year projects in chennai
    Mechanical projects in chennai
    ece projects in chennai

    ReplyDelete
  6. winter holidays is a good time for planning a trip and others, thanks about the news, actually i planneda trip to kerala the gods own country . holiday packages in kerala is very intresting and beautiful,so go to kerala holidays trips...

    ReplyDelete
  7. حيث تعرف الشركة افضل شركة تنظيف بالدمام على مستوى الشركات المنافسه بأنها الاقوى والاكثر تميزا وذلك بشهادة كل من تعامل معنا من قريب او من بعيد حيث تقدم الشركة افضل الخدمات المنزلية الشامله وخاصة خدمات التنظيف الرائعه من افضل شركة تنظيف بجدة الخاصة بالمنازل والشقق والفلل وذلك باستخدام احسن المواد والمنظفات المطهره ذات الروائح الذكية والمنعشه والتى تضفى على المكان البهجة والرحه النفسية والصحيه
    تقدم شركة تنظيف شقق بالرياض خدماتها المتنوعه والشاملة فى التنظيف لتقوم بخدمة كل من المستشفيات والمؤسسات والمساجد والمدارس والعيادات والصيدليات مهما كانت مساحة المكان كبيرة او صغيرة شركة تنظيف فلل بالرياض , وبشكل عام يقوم فريق عمل الشركة بعدة مهام مثل :
    عميلنا العزيز ان تنظيف منازل بالرياض تساعدكم في القضاء علي البكتريا والامراض التي توجد بداخل المنزل شركة تنظيف مجالس بالرياض وذلك عن طريق تنظيفة بأروع مواد التنظيف التى تحدث افضل الاثر شركة جلي بلاط بالرياض , وكل ذلك بأسعار جيدة جدا فلا تتاخرو باتصالكم بنا لتجدو كا ما تبحثوا عنه لدى شركة تنظيف منازل بشرق الرياض
    فضلا عن الشركة تقوم باستخدام المنظفات الحديثة الخاصة بتلميع الاثاث شركة تنظيف مسابح بالرياض و تلميع الارضيات والنوافذ لتصبح فضلا عن استخدام افضل معدات التنظيف وهى المعدات التى تعمل بالبخار لتنظيف المفروشات والسجاد والموكيت والستائر , كما نقدم خدمان نقل اثاث محترفة مثل
    شركة نقل اثاث بالرياض - شركة نقل اثاث بجدة - شركة تخزين اثاث بالرياض نظرا لان البخار يساعد كثيرا فى الحفاظ على الالوان وازاله الاوساخ والدهون والبقع والاتربه بكل سهولة
    مكافحة النمل بالرياض
    تقوم شركتنا شركة مكافحة حشرات بالجبيل كل انواع النمل الموجوده بالمكان باستخدام مختلف الطرق والامكانيات والموارد كالاتى :
    - عن طريق الرشاشات عالية الجودة والتى يوضع بداخلها بعض من المواد الفتاكة ثم ترش بحذر داخل المكان
    مكافحة الصراصير بالرياض
    كما تقدم شركة مكافحة النمل الابيض بالرياض العديد من الطرق والمواد التى تقضى على الصراصير بمختلف انواعها كالتالى :

    ReplyDelete
  8. Great article. Want to know about Kerala Lottery? Visit my site

    ReplyDelete
  9. Great article. Want to know about technology,sports,automobile,entertainment,politics FAB NEWS ? visit this site

    ReplyDelete
  10. I would like to appreciate your hard work you did write this post, Thanks for sharing this valuable post. Java Assignment Help

    ReplyDelete
  11. Nice article MR,,,thank you so much for your post today,, really i agree n i like it
    jelly gamat gold g

    ReplyDelete
  12. want to know valentines day quotes for your lover,valentines day messages,valentines day images, just checkout my site Happy Valentines Day

    ReplyDelete
  13. If you want to know National Cat Day 2016 and why is it celebrated by pet lovers all across the globe,
    just have a look at my blog.
    You too can celebrate this day with your loving pet cat.

    ReplyDelete
  14. Best New Year 2017 Wishes images for wish someone special. View our blog to see new and unique images.

    ReplyDelete
  15. PROMO DELIMA
    poker online | Agen Domino | Agen Poker|Kumpulan Poker | bandar poker | Judi Poker | bandar qiu | Judi online terpercaya

    Bonus yang kami sediakan :
    * TO (Turn over) sebesar 0.3% yang akan di kami bagikan setiap hari senin
    * Bonus referal sebesar 10%

    Ayo segera daftarkan diri anda dan bergabunglah bersama kami !!
    Delimapoker.com Situs Agen Poker Online Terpercaya di Indonesia akan melayani Anda dengan profesional, memproses depo/wd dgn cepat, dan anda tak perlu menunggu lama untuk mulai bermain.
    Come join and be a winer with us !!

    Untuk info selanjutnya silakan chat ke :
    Livechat_____: delimapoker
    BBM__________: 7B960959
    Facebook_____: Facebook
    Phone number_: +85595678845

    ReplyDelete
  16. This comment has been removed by the author.

    ReplyDelete
  17. This comment has been removed by the author.

    ReplyDelete
  18. New Year is the time at which a new calendar year begins. To get latest news, images, quotes about this special day of the year please go through my blog New Year 2017

    ReplyDelete
  19. What is a Christmas without a tree! This is the most iconic symbol to alert the world that Christmas is knocking at the door! To know more views about it visit Christmas Tree Clipart

    ReplyDelete
  20. That could keep the bulk of their core players together Kyrie Irving Jerseys until 2020.The returns on those contracts have been underwhelming. On Sunday, after the Blazers were torched for 130 Boston Celtics Jerseys points in a loss to the Rockets to fall to 9-10, their defense was allowing 113.7 points per Isaiah Thomas Jerseys game, dead last in the league. They were last, too, in defensive efficiency, allowing 113.3 points per 100 Lebron James Shose possessions.Star point guard Damian Lillard told reporters plainly after the Rockets game, “Right now, we’re not getting it Milwaukee Bucks Jerseys done on the defensive end. I think that’s what it comes to. Look at the Cleveland game, we Stephen Curry Shoes scored 120-something points, and you lose. That’s a lot of points to score and not with the game. Dwyane Wade Jerseys [Sunday] we had 114 and we lose. So, obviously, we are capable of scoring. We are going to Detroit Pistons Jerseys put points on the board. But we got to find a way to get better at getting more Lebron James Jerseys stops, being more consistent.”We’re not even a quarter of the way into the season, and Portland has had Ricky Rubio Jerseys a difficult schedule to this point, so panic is premature. The Blazers have been without their best defender, Golden State Warriors Jerseys Al-Farouq Aminu, for 11 games as he deals with a calf injury, and that has wreaked havoc with Paul Pierce Jerseys

    ReplyDelete
  21. Happy happy new year.Have a best and happy new year.
    Celibrate with wishes to others eg friends, parents, brothers and relatives.
    To bring close them with yourself.
    Best New Year SMS 2017
    New Year 2017 Wishes

    ReplyDelete
  22. you may check this links given bellow for JSC Result or PSC Result 2016
    http://diplomabd.com/jsc-result-2016/

    ReplyDelete
  23. you may check this links given bellow for JSC Result or PSC Result 2016
    http://diplomabd.com/jsc-result-2016/

    ReplyDelete
  24. you may check this links given bellow for JSC Result or PSC Result 2016
    http://diplomabd.com/jsc-result-2016/

    ReplyDelete